Terms and Conditions

Terms and Conditions:

Overseas students on student visitor or extended student visitor visa:
1. If a visa is refused, you will receive a full refund except for £150.00 and any courier and transfer charges. To be able to provide a refund, we must receive the following documents:
• Original covering letter from the student with his/her signature
• Copy of the visa refusal letter
• Copy of all pages of student’s passport including the page on the passport showing the refusal stamp and reference number
• If the payee (the person that will receive the refund) is not the student, an original authority letter from the student authorising the repayment to the payee.
2. The visa refund process takes a minimum of 20 working days.
3. No refund will be given if the student does not apply for the visa.
4. No refund will be given to students that have paid fees but do not have to apply for visas in the United Kingdom or have a current visa.
5. An international student will be required to study a minimum of 15 hours per week excluding breaks.
6. Admission to the courses depends on:
• Payment of fees
• Punctuality
• Good behaviour and attitude
• Adherence to school policies, which can be found here: https://eurospeak.org.uk/about- eurospeak/policies/
7. If a student is dismissed from the school, refunds will never be made.
8. We reserve the right to change the fees, the course, the tutor, and the classroom without advance notice.
9. The student should be aware that information about their enrolment, attendance, and progress at the school may be passed to the UK Border Agency for control purposes.
10. If a student does not attend classes during the period they have booked, classes cannot be taken later.
11. Host family fees are non-refundable unless cancelled at least 2 weeks in advance. In this case, the student is required to pay for the first 2 weeks’ accommodation.
12. All classes must be paid before the student can attend the first class.
13. We try to ensure that the information and advice we provide is accurate, but the requirements relating to visas are complex and change frequently. The student should therefore check the requirements which apply to them on the UKVI website. We cannot accept responsibility for any inaccuracy or error in the information or advice we provide.
14. In the case of individual/private classes, a 24-hour notice period is required from the student for cancellation of any class. If less than 24 hours’ notice is given, the student will be charged for the first hour of the class booking.
15. For all examination bookings, there is no refund in the following cases: candidate no-show, cancellation, late arrival, exam misconduct, or change of date/time.
16. For Cambridge examination bookings, any student arriving late will not be permitted to enter the examination.
17. All course books purchased through Eurospeak are non-refundable.
NOTE: The above terms and conditions come into operation from the moment the student applies to start their studies whether directly or through an agent.

TC International Students.pdf



Membership Students:
The term “Membership Student” refers to any student that pays and registers for a 10-, 20-, or 40-week course.
1. All classes must be paid before the student can attend the first class.
2. The classes are non-transferable. This means that classes cannot be switched to a different student of Eurospeak or to a person who wishes to study at Eurospeak.
3. The classes cannot be changed to a different membership option.
4. Payments can never be refunded.
5. Courses, once paid for, cannot be taken later. Classes that you will not be able to attend (for example because of holidays) must be mentioned when you make the payment. If later on there are other classes you cannot attend, you will lose these classes.
6. Any classes missed through public, national, or bank holidays will be added on to the end of the course period.
7. Any classes cancelled by the school will be added on to the end of the course period.
8. All students must buy the course book for their class. The teacher will not give photocopies of the course book.
9. If a student is dismissed from the school, refunds will never be made.
10. We reserve the right to change the fees, the course, the tutor, and the classroom without advance notice.
11. All course books purchased through Eurospeak are non-refundable.
12. Admission to the course depends on:
• Payment of fees
• Punctuality
• Good behaviour and attitude
• Adherence to school policies, which can be found here: https://eurospeak.org.uk/about- eurospeak/policies/

TC Membership.pdf



Pay As You Go (PAYG):
The term “Pay As You Go” refers to any student that pays and registers for individual classes at Eurospeak.
1. All classes must be paid before the student can attend the first class.
2. The classes are non-transferable. This means that classes cannot be switched to a different student of Eurospeak or to a person who wishes to study at Eurospeak.
3. The classes cannot be changed to a different membership option.
4. Payments can never be refunded.
5. Classes must be taken in the same school term of the payment being made.
6. All students must buy the course book for their class. The teacher will not give photocopies of the course book.
7. On days when there are too many students in class, long-term students have priority to attend. Sometimes we may have to refuse PAYG students entry to the class.
8. If a student is dismissed from the school, refunds will never be made.
9. We reserve the right to change the fees, the course, the tutor, and the classroom without advance notice.
10. All course books purchased through Eurospeak are non-refundable.
11. In the case of individual/private classes, a 24-hour notice period is required from the student for cancellation of any class. If less than 24 hours’ notice is given, the student will be charged for the first hour of the class booking.
12. Admission to the course depends on:
• Payment of fees
• Punctuality
• Good behaviour and attitude
• Adherence to school policies, which can be found here: https://eurospeak.org.uk/about- eurospeak/policies/

TC PAYG.pdf



Cambridge Exam Booking:
1. All examination fees must be paid in advance.
2. Late registration may or may not be possible after the registration deadline. This will depend on space available. After the registration deadline, a late entry fee of £25 will be charged.
3. Exam booking cancellations are possible up to the registration deadline.
4. Cancellations after the registration deadline are not possible and fees paid cannot be refunded.
5. No refunds can be given to candidates who do not sit the exam due to illness.
6. All cancellations must be in writing (email or post).
7. Fees paid for an exam cannot be transferred to a future exam.
8. Where possible, Cambridge English Language Assessment will make provisions for candidates with special requirements (e.g., extra time or adapted papers). You must let us know as soon as possible if you have any special requirements. Applications need to be received 12 weeks before the examination.
9. You must make sure that you arrive at the right time and at the right place and that you have everything that you need for the examination.
10. There is no refund in the following cases: candidate no-show, cancellation, late arrival, exam misconduct, or change of date/time.
11. Any student arriving late will not be permitted to enter the examination.
12. Any candidate refused entry due to late arrival will not be eligible for a refund.

TC Cambridge Exams.pdf

NOTE: The above terms and conditions come into operation from the moment the student applies to start their studies whether directly or through an agent.